Miłosz Kluszczyński is the owner of Auto-Barn, a company in southern Poland that specializes in smart farming technology. For the past five years, he has been a key partner for FJDynamics, helping to introduce and expand the use of FJD's autosteering systems across the country. In this interview, he shares his story, explaining how he first discovered the FJD brand and why its products have become so popular with his customers.
An Unexpected Discovery
Miłosz Kluszczyński’s journey with FJDynamics began five years ago, not through a sales pitch, but from the farmers themselves. At the time, he was working for another company called "Premium" that sold expensive navigation systems.
Many of his clients told him the same thing: they wouldn't buy his products because they had found a less expensive system that worked really well. Intrigued, Miłosz decided to visit these farmers to see the product in action. That's when he first saw an FJD autosteering system in the field.
"By visiting these clients, I saw how it actually worked and how it performed," Miłosz recalls. This initial experience convinced him that FJDynamics was onto something special. He began a partnership with FJDynamics, and that relationship has lasted for nearly five years until now.
A Brand That Speaks for Itself
When asked for his impression of the FJD brand, Miłosz immediately points to its rapid development. "The FJDynamics brand surprised me most of all with how quickly it is developing," he says. He notes that the company makes product improvements on an almost weekly basis. This constant evolution shows a commitment to innovation that he rarely sees from other brands.
However, for Miłosz, the most important factor is technical support. He explains that the FJD technical team is incredibly dedicated. "The commitment of the technical team is so huge that I didn't even consider any offers from other companies because there was no comparison."
This exceptional support allows Miłosz's team to provide help to customers in a matter of hours, not weeks—a critical factor for farmers who are working in the field and need immediate solutions. "If a client is in the field and working, they need to get help right here and now," he emphasizes.
Letting the Product Do the Talking
Miłosz says he doesn't have many problems promoting FJD products. In fact, he claims, "these products sell themselves." Five years ago, things were a bit more challenging. The brand was new and unknown, and farmers were concerned about its quality.To overcome this, Miłosz came up with a simple solution: he let the products prove their own worth. He would offer customers a free trial. They could use the system on their own farms and then decide if they wanted to buy it. "Almost everyone decided to buy it," he says, and the system would stay with them.
Today, the promotion is handled by these satisfied customers. When a new potential client expresses interest, Miłosz doesn't need to give a long sales pitch. Instead, he simply says, "I'll just give you the contact of a customer in your area. Go visit, ask them, and let them give you their own opinion on it."
This word-of-mouth marketing is powerful because it comes from people who have real, firsthand experience with FJD's smart farming technology. The trust that farmers have in their peers is a major factor in the success of FJDynamics in southern Poland.